The phone knew. The conversation didn’t.
A notification announced a new message. The open conversation showed nothing. The clue was right there on the screen.
04 / FIELD NOTES
Field
Notes.
Come look
at this.
Things we found while making things. Strange bugs, small discoveries, and a closer look at how the pieces fit.
Fig. 01 / Notes from the work.Bugs. Decisions. Tradeoffs.All notes / 7 entries
We did less work. Was it actually faster?
We removed forty repeated style checks from a website header. That was a useful cleanup. Whether anyone would feel a speed difference was another question.
Your message arrived. Our notification failed.
A website can save your inquiry and still fail to notify the people behind it. We built our contact form to keep those two outcomes separate.
An old tab shouldn’t erase your afternoon.
Change a heading in one tab and an introduction in another. Both edits should survive. Our site editor needed to understand which parts had actually changed.
Both phones were waiting for the other one.
Taking a second call worked. Going back to the first left everyone waiting. Each phone had a different idea of what was supposed to happen next.
The messages were there. We couldn’t reach them.
The phone held messages going back to July. Scrolling stopped in August. We didn’t need more storage; we needed a way to reach what was already there.
One less thing to keep running.
A saved message and the job that announces it need to stay together. Keeping them in one database spared us another handoff to manage.
No notes in this view. View all notes
End of notebook More to come
Something on your workbench?
We’re always interested in a good problem. Tell us what you’re working on.
Got a problem like this? Start a conversation →