Privacy Policy

Last updated: September 19, 2026

This policy describes how Followell LLC (Followell, we, or us) handles information on followell.co.

Information we collect

When you use our contact form, we collect your name, email address, and the message you send. If you email us directly, we receive your email address and whatever you include. Please don’t send passwords, payment details, or other sensitive personal information.

Followell may collect mobile phone numbers and SMS consent information to provide customer support, coordinate appointments, deliver service updates, and respond to customer-requested follow-ups. We do not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

We also process IP addresses to limit spam and abuse. Our hosting infrastructure may record routine technical information, such as IP addresses, requested pages, browser information, and request times, to operate and protect the site.

How we use and share information

We use your information to respond to your inquiry, discuss potential work, maintain our correspondence, and protect the site. Sending a message does not subscribe you to marketing emails. We do not sell your personal information or share it for targeted advertising.

Contact submissions are saved on our server and may be forwarded through service providers that help us receive notifications and manage correspondence. Hosting and communication providers may process information as needed to provide those services. We may also disclose information when required by law or when necessary to protect our rights or prevent abuse.

Cookies and tracking

The public website does not use advertising cookies or analytics trackers. The private site editor uses a session cookie for authorized administrators.

Storage and security

We retain inquiries and related correspondence as needed to respond, follow up on potential work, and maintain business records or meet legal obligations. There is no automatic deletion schedule for contact submissions. You can ask us to delete your information using the address below.

We use reasonable safeguards to protect information, but no online transmission or storage system is completely secure.

Your choices and questions

You can choose not to submit the contact form. To ask about information you have sent us, request a copy or correction, or request deletion, email hello@followell.co. We may need to verify your request and may retain information where required by law or needed for legitimate business records. Any additional rights available under applicable law still apply.

Changes to this policy

We may update this policy as our website or practices change. The current version and its update date will appear on this page.